Job Description

Summary

The  Technical Support L1  role will play an integral part in growing the business by providing quality customer service to consumer inquiries about the client’s products.

The position is ideal for gym and fitness enthusiasts who have a natural knack for building and tinkering with small to large equipment and/or machinery, furniture, and even toys and have a natural talent for understanding assembly instructions and interpreting schematic diagrams.

Responsibilities

  • Provide new and existing customers with world-class customer service experiences as the 1st point of contact with the client for concerns on the following products:Stair climbing cardio machines Indoor stationary cycling machines Treadmills, elliptical, upright and recumbent bikes Other mechanical gym equipment
  • Answer technical questions and troubleshooting service related activities on fitness equipment for customers dire...

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