Job Description

Main Responsibilities

  • Provide support to end users on inquiries to HRMS via phone calls, email, or remote assistance.
  • Provide software technical assistance, troubleshoot, and resolve issues.
  • Conduct product training for end users.
  • Resolve customer technical issues in a timely & professional manner.
  • Involved in ad-hoc projects, and pre-implementation discussion.

Main Requirements

  • At least 1 year of relevant experience in Customer Service or IT Support field.
  • Fresh graduate are encouraged to apply.
  • Strong IT and Software troubleshooting skills is an added advantages.
  • Candidate must possess strong communication skills.
  • Ability to multi-task and work independently in a fast paced environment.

Job Type: Full-time

Pay: RM3, RM4,500.00 per month

Benefits:

  • Health insurance
  • Maternity leave
  • Meal allowance

Ready to Apply?

Take the next step in your AI career. Submit your application to Info Tech Systems Integrators (M) Sdn Bhd today.

Submit Application