Job Description
Main Responsibilities
- Provide support to end users on inquiries to HRMS via phone calls, email, or remote assistance.
- Provide software technical assistance, troubleshoot, and resolve issues.
- Conduct product training for end users.
- Resolve customer technical issues in a timely & professional manner.
- Involved in ad-hoc projects, and pre-implementation discussion.
Main Requirements
- At least 1 year of relevant experience in Customer Service or IT Support field.
- Fresh graduate are encouraged to apply.
- Strong IT and Software troubleshooting skills is an added advantages.
- Candidate must possess strong communication skills.
- Ability to multi-task and work independently in a fast paced environment.
Job Type: Full-time
Pay: RM3, RM4,500.00 per month
Benefits:
- Health insurance
- Maternity leave
- Meal allowance
Ready to Apply?
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