Job Description
The Technical Support Executive will be responsible for providing end-to-end technical assistance, installation, configuration, troubleshooting, and customer support for IT infrastructure solutions. This role requires hands-on experience across networking, server architecture, security systems, wireless solutions, surveillance, data backup & recovery, cloud services (Microsoft 365 & Azure), and virtualization technologies.
The ideal candidate should have strong problem-solving skills, excellent communication abilities, and a customer-first mindset.
Key Responsibilities-
Diagnose, troubleshoot, and resolve hardware, software, network, and system-related incidents.
Perform remote and onsite support as required.
Escalate critical issues to senior engineers or OEMs when necessary.<...
The ideal candidate should have strong problem-solving skills, excellent communication abilities, and a customer-first mindset.
Key Responsibilities-
- Technical Support & Troubleshooting
Diagnose, troubleshoot, and resolve hardware, software, network, and system-related incidents.
Perform remote and onsite support as required.
Escalate critical issues to senior engineers or OEMs when necessary.<...
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