Technical Support I

We're hiring Technical Support I

Location: Medellín | Mode: on site| Salary: To be agreed

At RAMBPO, we mix tech, talent, and great vibes to create solutions that really make a difference. We're a boutique BPO with a human touch — where ideas flow, teamwork rules, and every day is a chance to grow.

What you'll do:

- Be the friendly first point of contact for clients using our customs clearance platform with CBP and other agencies.
- Answer tickets, troubleshoot software issues, and guide clients through processes.
- Review documentation, solve tariff-related questions, and keep things running smoothly.
- Build strong, positive relationships with our clients.

What we're looking for:

- English B2+
- Basic IT knowledge (OS, networks, firewalls).
- Back-office experience is a plus.
- Great communication, problem-solving skills, and a team-player mindset.

If you're ready to bring your skills, good energy, and problem-solv...