Technical Support Hybrid

About the Company:

We are a growing and people-focused organization committed to delivering reliable services and continuous improvement. We value teamwork, accountability, and innovation, and we provide a supportive environment where employees can learn, grow, and succeed.

Role Overview:

We are seeking a motivated and detail-oriented IT Technical Support professional to provide technical assistance while supporting quality assurance activities and coordinating with clients and internal teams. This hybrid role is ideal for individuals who are analytical, communicative, and eager to contribute to service excellence.

Key Responsibilities:

• Communicate clearly with clients and internal users regarding products, services, and system processes
• Build and maintain positive, professional relationships with clients and end users
• Implement and monitor quality assurance procedures to maintain service standards
• Perform routine sy...