Job Description

Salary

£28,000 - 30,000 per year

Requirements

  • Previous experience in customer service or a customer-facing role.
  • A strong interest in technology, software systems, and problem-solving.
  • Ability to learn new tools, platforms, and technical concepts quickly.
  • Good communication skills, with the ability to explain technical issues in a clear and simple way.
  • Strong attention to detail and organisational skills.
  • Ability to manage time effectively and prioritise tasks in a busy environment.
  • Basic experience with Windows operating systems and Microsoft 365.
  • A proactive and positive attitude, with a willingness to learn and develop.
  • Ability to work both independently and as part of a team.
  • Exposure to technical concepts such as APIs, logs, or basic scripting (e.g. JSON, JavaScript, SQL) is desirable.
  • Awareness of payment processing concepts (authorisation, clearing, settl...

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