Job Description

Job Details

Position: Technical Support Executive

Salary: RM2,000 + Monthly allowance up to RM400

Location: Kuala Lumpur

Working Days: 5 days a week

Off Days: 2 days a week (rotational basis)

Schedule:

  • Morning Shift: 7AM - 4PM
  • Noon Shift: 2PM - 11PM
  • Night Shift: 10PM - 7PM

Requirements

  • Minimum Diploma/ Degree in Computer Science, Information Technology, or any relevant field.
  • Fresh Graduates are encouraged to apply
  • 1 year work experience in customer support roles, involving system troubleshooting and user assistance.
  • Able to work in shirts, including weekend and Public Holidays (24/7 support)

Key Responsibilities

  • Provide user support for ATA systems including training, answering inquiries, case assignment and collecting feedback from users.
  • Involve...

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