Technical Support Executive

Position

Technical Support Executive (Vessel)

About JiBe

JiBe is a cloud based fully integrated ERP system for the shipping industry. Our goal is to allow shipping companies to improve productivity, efficiency and safety levels, while reducing costs. JiBe ERP enables increased automation and streamlining of processes, creating pre-defined work flows and reducing the usage of email and paper.

Job Responsibilities

• Perform the PMS data import activity by following company procedure document
• Responsible to report manager on daily basis with planning, accomplishment, and pain point status
• Coordination with various stakeholders (Data, PMS and Development teams) for smooth data import activity
• Troubleshooting and diagnosing the reported PMS Import related issues and errors with counter part
• Manage Vessel support team admin related work
• Ability to understand the clie...