Technical Support Executive

Job Title: Technical Support Executive

Location:

Shift: Night Shift (PST Timings)

Experience:

Are you an experienced technical support executive looking for a new challenge? Do you thrive in a fast-paced environment where you can work with cutting-edge technologies and create solutions that solve complex problems? If so, we are looking for you!

We are seeking a highly motivated Technical Support Executive with 2+ years of experience in

supporting ERP software. The ideal candidate will work a night shift and must have a 30-day notice period or be an immediate joiner.

Responsibilities

● Provide technical support to customers via tickets, email, and virtual meetings.

● Troubleshoot and resolve software-related issues in a timely manner.

● Log and track customer issues in a ticketing system.

● Ensure customer satisfaction by following up on open issues and keeping customers informe...