Technical Support Engineer

Please note: This is not an IT or Software Support role. This position focuses on hardware support for WAZER waterjet machines. Candidates should have experience with mechanical systems, hardware maintenance, or machine troubleshooting.

WHY WE NEED YOU:

WAZER is the creator of the world’s first desktop waterjet cutter. We’ve brought industrial-grade precision to the workshops of designers, engineers, and makers everywhere. As we continue to grow, we are looking for a Technical Support Engineer who is passionate about solving complex mechanical puzzles and facilitating excellent user experience.

We are looking for energetic, adaptable and clever team members that can think on their feet to solve problems that pop up as well as work to continuously improve our systems and processes.

YOUR DAILY ROLE:

As a Tier 2 Technical Support Engineer, you are the bridge between ...