Job Description

Job Description

Job Description:

  • Day-to-day management and administration of the G Suite platform
  • Provide support for Google Apps suite including applications like GADS, GASMO, SSO, Sites
  • Development of Google-based tools, such as forms, sites and document libraries
  • Ensuring accurate and timely resolution for assigned issues
  • Providing front line end user support for multiple clients
  • Noticing trends and devising long term solutions to recurring problems
  • Escalate issues as needed

    • Preferred Skills:

  • Experience level 2-5 years
  • Excellent verbal communication in English
  • Mandatory experience
  • Technical support handling US clients over the phone
  • Should have done the first level of phone support in their current role.
  • Technical skills
  • Candidates should have application support experience – role is L2 / Tier ...

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