Job Description
Minimum 1 year in technical troubleshooting
Exposure to Windows, macOS, iOS, and Android environments
Certification
Not required
Communication Skills
Must be excellent
score must be at least 58
Responsibilities
Handle technical troubleshooting for customers using web design and related software tools
Support both enterprise-level and local customers
Resolve issues such as:
Software not working
Missing features (e.g., customer paid for 3 features but only 2 active)
Enable features and ensure smooth functionality
Cross-sell and upsell:
Preferred if experienced, but not mandatory (training will be provided)
Skills Required
Windows Os, Mac Os, Android, Ios, Troubleshooting
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