Job Description
Company and Job Description
A leading fintech organisation is seeking a Technical Support Engineer (TSE) to support both SME and enterprise clients across major African markets. This role is central to ensuring exceptional service delivery, managing complex technical queries, supporting clients' onboarding, and overseeing incident management across a suite of innovative financial products.
As a TSE, you will act as the vital bridge between clients and internal engineering, product, and operations teams taking full ownership of issues from identification to resolution. Youll excel in a high-growth, fast-moving environment where every client interaction reinforces trust, reliability, and product excellence.
This role is particularly suited to technically inclined professionals who enjoy problem-solving, client engagement, and driving operational improvements. If you have experience as a Data Scientist...
A leading fintech organisation is seeking a Technical Support Engineer (TSE) to support both SME and enterprise clients across major African markets. This role is central to ensuring exceptional service delivery, managing complex technical queries, supporting clients' onboarding, and overseeing incident management across a suite of innovative financial products.
As a TSE, you will act as the vital bridge between clients and internal engineering, product, and operations teams taking full ownership of issues from identification to resolution. Youll excel in a high-growth, fast-moving environment where every client interaction reinforces trust, reliability, and product excellence.
This role is particularly suited to technically inclined professionals who enjoy problem-solving, client engagement, and driving operational improvements. If you have experience as a Data Scientist...
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