Job Description
Overview
We are seeking bright and friendly individuals with excellent communication skills, willingness to learn and apply new technology and a track record for providing great customer service. You will have opportunities to work in a variety of challenging IT environments to quickly build up your IT and communication skills.
What will you be doing?
As an Onsite Technical Support Engineer, your job is to do onsite implementation, troubleshoot technical issues, work closely with Support & R&D Team and provide timely customer feedback/Solutions, maintain the software application and infrastructure, among other duties.
Your Responsibilities Will Include
We are seeking bright and friendly individuals with excellent communication skills, willingness to learn and apply new technology and a track record for providing great customer service. You will have opportunities to work in a variety of challenging IT environments to quickly build up your IT and communication skills.
What will you be doing?
As an Onsite Technical Support Engineer, your job is to do onsite implementation, troubleshoot technical issues, work closely with Support & R&D Team and provide timely customer feedback/Solutions, maintain the software application and infrastructure, among other duties.
Your Responsibilities Will Include
- Being a representative for project-specific customer technical inquiries and issues that you will take ownership and bring resolution.
- Ensure customer satisfaction in Project Support and Maintenance
- Collect information and perform deep-dive analys...
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