Job Description

Responsibilities

  • Install, configure, and maintain CCTV surveillance systems.
  • Troubleshoot hardware and software issues related to CCTV systems.
  • Provide remote and on-site technical support to clients.
  • Assist with network setup for IP cameras, NVRs, and DVRs.
  • Perform system diagnostics and root cause analysis for faults.
  • Ensure proper integration of CCTV systems with other security solutions.
  • Conduct firmware updates and software patches for security enhancements.
  • Guide customers through troubleshooting steps and best practices.
  • Maintain documentation of installations, configurations, and support cases.
  • Technical support of video management systems (VMS).
  • Assist with system design and recommend appropriate CCTV solutions.
  • Train clients and end-users on system operation and maintenance.
  • Ability to read and interpret technical drawings and system la...

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