Technical Support Engineer

SoSafe has the ambition to become the leading human risk management provider in Europe. Our award-winning awareness platform triggers behavioural change by providing effective and engaging training and simulations on cybersecurity and data protection. Cybercrime is predicted to cost the world $10.5 trillion annually by we invite you to be part of the solution

Are you passionate about deep technical forensics and excel at bridging the gap between Support and Engineering? If so, SoSafe has an exciting opportunity for you Our Support Experts are looking for a Technical Support Engineer to elevate the customer experience.

In this role, you will be the vital link between our Customer Success teams and the Development team when critical customer issues arise. In this diverse technical role, you will be integral to our team, focusing on initial bug analysis, troubleshooting issues, and handling handovers to the engineering team.

We seek candidates who not only possess ...