Job Description
Our client is a global manufacturer of advanced industrial machinery, supplying market-leading equipment to customers across a wide range of manufacturing sectors. Due to continued growth, they are looking to appoint a Technical Support Engineer to join their UK technical support team.
Working with cutting-edge automated machinery, you'll provide remote technical support to customers and field service engineers, using your electrical, mechanical and software knowledge to diagnose faults, resolve technical issues and deliver first-class customer service in a varied role where no two days are the same.
Technical Support Engineer Responsibilities
Provide remote technical support to customers and field service engineers.
Diagnose mechanical, electrical, CNC and software-related faults.
Support customers via telephone, email and remote diagnostic systems.
Analyse machine alarms and identify effective technical solutions.
Escalate complex issues to specialist...
Working with cutting-edge automated machinery, you'll provide remote technical support to customers and field service engineers, using your electrical, mechanical and software knowledge to diagnose faults, resolve technical issues and deliver first-class customer service in a varied role where no two days are the same.
Technical Support Engineer Responsibilities
Provide remote technical support to customers and field service engineers.
Diagnose mechanical, electrical, CNC and software-related faults.
Support customers via telephone, email and remote diagnostic systems.
Analyse machine alarms and identify effective technical solutions.
Escalate complex issues to specialist...
Ready to Apply?
Take the next step in your AI career. Submit your application to ASC Connections today.
Submit Application