Job Description

Overview

My client, a dynamic and rapidly growing international FinTech , is expanding its presence in Mexico. As part of this expansion, we are actively seeking a highly skilled Technical Support Engineer to join their team in CDMX.

Role

You will play a key role in providing end-user support, troubleshooting, and ensuring the seamless functioning of desktop applications and devices.

Requirements

  1. Bachelors/College Degree in Computer Science, Information Technology, or equivalent.
  2. Proficiency in English at an upper-intermediate level.
  3. Minimum of 3 years of experience as a Senior Manager of IT Support/Head of Support.
  4. Experience in FinTech or a loan company is advantageous.
  5. Comprehensive understanding of network architecture and client/server technology.
  6. Strong problem-solving and communication skills.
  7. Proficient in database management.
  8. Pre...

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