Job Description

The role

We are seeking a Technical Support Engineer US team, with exceptional technical, organization and communication skills to join our growing team. A customer-focused individual responsible for handling customer and partner support. An exceptional technical aptitude, with precise written and verbal communication skills, who finds it easy to speak to technical and non-technical audiences alike. A highly energetic, independent and fast thinker in a customer-oriented environment.

What you will do:

  • Serve as the primary technical support contact for Singular's customers, partners, and internal teams including complex technical troubleshooting and problem-solving.
  • Work closely with Product, Engineering, and QA teams to improve and grow the product offering.
  • Serve as an advocate for customers with the product organization.
  • Become an expert in mobile and Singular’s product offering.
  • Provide...

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