Technical Support Engineer

Position Summary
We are seeking a highly motivated and experienced Technical Support Engineer (Partner Support Engineer) to join our dynamic Global Partner Support team. This position will support our Partners MSP's by providing technical assistance for a wide range of services on our platform. The Partner Support Engineer will act as a critical point of contact for both internal teams and external vendors, ensuring efficient issue resolution and excellent partner communication. The role includes supporting a variety of marketplace-related functions, such as platform operations, orders & billing, change of channel, and customer migrations. This is an exciting opportunity for a problem-solver with a passion for customer service, technical troubleshooting, and cross-functional collaboration.

This role will be based in our office in Makati, Manila, working a night shift (10:00pm - 8:00am). Employees are required to attend the office 5 days/week.

Applicants will be revi...