Job Description
Technical Support Engineer
Location: Metro Manila, Philippines
Type: Remote (Contract)
Hours: (9pm-6am GMT+8)
Company Overview
At Elavize, we're redefining what it means to be a Support Engineer. Join a tight‑knit team that partners with America's fastest‑growing SaaS startups and publicly traded companies to tackle real technical challenges--everything from L2 troubleshooting to system‑level problem solving. You'll work hands‑on with modern stacks (React, , Django, RESTful APIs, etc,.), collaborating directly with product, engineering, and customer success teams.
If you thrive on complex tickets, fast feedback loops, and constant learning in a startup environment, Elavize is your next career leap.
Key Responsibilities
Provide technical assistance via email, slack, and tools like Zendesk, Pylon, etc,.
Diagnose and resolve software issues related to the product, APIs, and more
Utilize tools like Postman and Chrome Developer Tools for troubleshooting
Coll...
Location: Metro Manila, Philippines
Type: Remote (Contract)
Hours: (9pm-6am GMT+8)
Company Overview
At Elavize, we're redefining what it means to be a Support Engineer. Join a tight‑knit team that partners with America's fastest‑growing SaaS startups and publicly traded companies to tackle real technical challenges--everything from L2 troubleshooting to system‑level problem solving. You'll work hands‑on with modern stacks (React, , Django, RESTful APIs, etc,.), collaborating directly with product, engineering, and customer success teams.
If you thrive on complex tickets, fast feedback loops, and constant learning in a startup environment, Elavize is your next career leap.
Key Responsibilities
Provide technical assistance via email, slack, and tools like Zendesk, Pylon, etc,.
Diagnose and resolve software issues related to the product, APIs, and more
Utilize tools like Postman and Chrome Developer Tools for troubleshooting
Coll...
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