Job Description
Technical Support Engineer
Location: Metro Manila, Philippines
Type: Remote (Contract)
Hours: (9pm-6am GMT+8)
Company Overview
At Elavize, we're redefining what it means to be a Support Engineer. Join a tight‑knit team that partners with America's fastest‑growing SaaS startups and publicly traded companies to tackle real technical challenges--everything from L2 troubleshooting to system‑level problem solving. You'll work hands‑on with modern stacks (React, , Django, RESTful APIs, etc,.), collaborating directly with product, engineering, and customer success teams.
If you thrive on complex tickets, fast feedback loops, and constant learning in a startup environment, Elavize is your next career leap.
Key Responsibilities
- Provide technical assistance via email, slack, and tools like Zendesk, Pylon, etc,.
- Diagnose and resolve software issues related to the product, APIs, and more
- Utilize tools like Postman an...
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