Job Description

Description

  • Troubleshoot and resolve technical issues related to hardware, software, and network systems.
  • Provide technical support through various channels including phone, email, and chat.
  • Assist in the installation, configuration, and maintenance of server and storage systems.
  • Conduct training sessions and technical presentations for clients and internal teams.
  • Document support processes and maintain records of customer interactions and technical issues.

Requirements

  • Educational Qualifications: Bachelors degree in Computer Science, Information Technology, or related field.
  • Experience Level: 02 years of relevant experience in technical support or IT roles.
  • Skills and Competencies: Proficiency in Windows Server OS, Linux, and virtualization technologies such as VMware, HyperV, Redhat Virtualization, Sangfor, Huawei DCS, etc.
  • Skills and Competencies: Strong knowle...

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