Technical Support Engineer

Company Description

HalimSol is a software house offering next-gen access control and visitor management that provides a unified platform built to mitigate risk and manage and orchestrate security and safety operations, across single sites, multiple facilities, and large campuses.

Role Description

This is a full-time, on-site role for a Technical Support Engineer located in Lahore District. The Technical Support Engineer will be responsible for providing technical support, troubleshooting issues, and resolving customer inquiries. Day-to-day tasks include diagnosing technical problems, collaborating with other teams to find solutions, and ensuring customer satisfaction through effective communication and service.

Qualifications

• Strong Technical Support and Troubleshooting skills
• Excellent Customer Support and Customer Service skills
• Analytical Skills to diagnose and solve technical issues
• Ability to communicate effect...