Technical Support Engineer

Hiring: Technical Support Engineer (Platform) – Japanese Speaker

Salary: Up to RM18,000 (based on experience)

Working Hours: 8:00 AM – 5:00 PM, Monday to Friday

Nationality: Open to any nationalities

We are currently recruiting a Technical Support Engineer on behalf of a global technology company providing a leading Data-to-Everything platform. The successful candidate will join a global technical support team responsible for supporting enterprise customers worldwide.

This role involves troubleshooting platform, operating system, and network-related issues, performing root cause analysis, and collaborating closely with internal engineering teams to ensure effective resolution.

Key Responsibilities

• Provide technical support to global enterprise customers
• Troubleshoot system, platform, and network issues
• Perform log analysis and system monitoring
• Identify hardware and software issues and...