Job Description
Job Description
Technical Support Engineer
About the Role
Finahub is looking for dynamic and customer-focused Technical Support Engineers to join our growing team. In this role, you will handle support requests from our prestigious banking and NBFC clients across India. You will be responsible for identifying issues, providing timely resolutions, and ensuring customer satisfaction. This is a technically hands-on role where you will work closely with Java-based applications, APIs, and databases to debug and resolve customer-reported issues. High-performing candidates will have the opportunity to grow into operations management roles within theorganization.
Key Responsibilities
● Handle customer support requests via phone and email. ● Investigate, diagnose, and resolve application issues. ● Provide workarounds or coordinate with the development team for code fixes. ● Analyze system logs, databases, and API transactions to identif...Ready to Apply?
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