Job Description
DHA Phase 2, Islamabad
Monday to Friday | 6:00 PM – 2:00 AM
Salary: PKR 70,000 – 90,000 + Fuel Allowance
Daily Dinner Provided
Job Type
Full-time | Onsite
About the Role
We are looking for a motivated and skilled Technical Support Engineer to join our growing team in Islamabad. The ideal candidate will be responsible for providing high-quality technical assistance to international clients via calls, email, and chat. Strong English communication skills and problem-solving abilities are essential for success in this role.
Key Responsibilities
- Provide technical support to clients through calls, emails, and live chat (English communication required)
- Diagnose, troubleshoot, and resolve software and system-related issues
- Clearly explain technical solutions to non-technical clients in a professional manner
- Escalate complex technical issues to the relevant internal teams when necessary
- Maintain accurate docu...
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