Job Description
Play a vital role in supporting and optimising both established and bespoke systems as part of our growing DDS team. Infrastructure, Copilot, and automation experience are desirable. On‑call opportunities at an additional rate and bonuses for completing IT certifications are available.
The successful applicant will be responsible for (but not limited to):
Providing helpdesk services and support for customer systems and infrastructure up to 3rd level across a varied range of systems but mostly Microsoft based; in line with business requirements and to agreed SLA objectives.
Liaising with customer and 3rd party support and operations teams
Monitoring and maintenance of customer infrastructures and security.
Providing application/ hardware configuration, deployment and technical project assistance and guidance for internal and customer projects.
Flexible attitude to working, some weekend/evening work may be required including participation in on-call team.
Effective t...
The successful applicant will be responsible for (but not limited to):
Providing helpdesk services and support for customer systems and infrastructure up to 3rd level across a varied range of systems but mostly Microsoft based; in line with business requirements and to agreed SLA objectives.
Liaising with customer and 3rd party support and operations teams
Monitoring and maintenance of customer infrastructures and security.
Providing application/ hardware configuration, deployment and technical project assistance and guidance for internal and customer projects.
Flexible attitude to working, some weekend/evening work may be required including participation in on-call team.
Effective t...
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