Technical Support Engineer

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Female applicants are highly encouraged to apply.

This role is remote/full-time.

is a rapidly growing B2B WaaS blockchain company helping digital asset businesses (Stablecoin/payment companies, crypto exchanges, fintechs, neobanks and banks using digital assets) to operate efficiently. We help companies cut costs, save time and automate wallet operations.

We are looking for a switched-on Technical Support Engineer to join our team. Working alongside other team members, you will get ample opportunity to make a meaningful contribution and advance your career.

Responsibilities

• Provide timely and effective support to end users, resolving inquiries, integration and features.
• Communicate clearly to understand user needs and deliver appropriate solutions.
• Collaborate with internal teams (product, technology, operations) to escalate and resolve complex issues.
• Manage user expectations and mainta...