Technical Support Engineer

Join a fast-scaling fintech driving digital financial innovation across Africa — and play a key role in delivering seamless, high-impact client support experiences.

Company and Job Description

A leading fintech organisation is seeking a
Technical Support Engineer (TSE)
to support both SME and enterprise clients across major African markets. This role is central to ensuring exceptional service delivery, managing complex technical queries, supporting clients onboarding, and overseeing incident management across a suite of innovative financial products.

As a TSE, you will act as the vital bridge between clients and internal engineering, product, and operations teams — taking full ownership of issues from identification to resolution. You'll excel in a high-growth, fast-moving environment where every client interaction reinforces trust, reliability, and product excellence.

This role is particularly suited to technically inclined professionals who en...