Job Description

About Keen
At Keen, we don't just deliver services. We embed ourselves into the heart of our clients' businesses. From digital marketing and creative to customer experience, we craft bold, high-performance digital experiences for global brands.
Keen helps some of the most exciting U.S. and international brands scale smarter by embedding expert teams that drive results across marketing, creative, customer experience, and sales.
We're not a legacy BPO or agency. We're a partner in growth, and that's where you come in.
About The Role
This role supports one of our global SaaS partners in the shipping and logistics technology space. Their platform powers e-commerce businesses by providing APIs and integrations that connect merchants with carriers, generate shipping labels, and streamline logistics workflows.
This is a senior, hands-on technical role focused on resolving complex, high-impact customer issues related to API usage, integrations, and backend workflows. You'll a...

Ready to Apply?

Take the next step in your AI career. Submit your application to Keen today.

Submit Application