Job Description
Tips: Provide a summary of the role, what success in the position looks like, and how this role fits into the organization overall.
Responsibilities
● Can visit our Restaurant Partners in the Field.
● Provide service and customer support during field visits.
● Install our POS software in their System / Device.
● Give training about our product to our client.
● Diagnose errors or technical problems and determine proper solutions to resolve their queries.
● Build positive relationships with customers.
● Research and identify solutions to software and hardware issues.
● Understand the Root Cause for the ongoing problem.
● Ensure all issues are properly logged.
Skills Required
Training, Customer Support
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