Job Description
Introduction
The Customer Support organization is responsible for the installation, qualification, repair, and maintenance of ASML systems at customer sites and is responsible for the necessary transfer of know-how to the customer.
Role and Responsibilities
As a member of the EUV Tech Support team, the Tech Support Engineer (TSE) is responsible for providing technical expertise to the Fab Support team and Customer during machine issue escalations, complex repair execution, and sequence preparation. The TSE drives issue resolution and provides structural follow-up in order to improve ASML procedures and ways of working at local sites. The TSE is also responsible for monitoring machine health parameters in effort to prevent unscheduled downtime.
Ensure all service actions are performed in a safe environment and drive towards a proactive culture of safety first.
Efficiently solve machine issues by collaborating wit...
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