Job Description

Job Summary

We are looking for a motivated Technical Support Engineer with 6 months to 1 year of experience and a background in Computer Science, Computer Science Engineering, or a related field. This role will support US-based customers, so excellent English communication skills are essential.

 

The ideal candidate is technically curious, customer-focused, and eager to grow in a fast-paced, collaborative environment.

 

Key Responsibilities

  • Provide technical support to US customers via phone, email, and ticketing systems
  • Troubleshoot basic to intermediate technical issues related to software, systems, or applications
  • Clearly document cus...

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