Technical Support Engineer

DataPatrol is a cybersecurity company specializing in innovative solutions to protect digital screens and ensure data security. We are expanding our team to include a highly skilled Technical Support Engineer who will play a pivotal role in delivering exceptional support and ensuring client success with our solutions.

The Technical Support Engineer will be the go-to person for all technical matters related to DataPatrol’s solutions, primarily focusing on post-sales support but occasionally assisting with pre-sales activities. This role requires hands‑on expertise in deploying, troubleshooting, and optimizing our solutions while delivering world‑class customer service.

The candidate will also be responsible for replicating specific scenarios in a lab environment, designing and testing deployment strategies to ensure successful implementation for clients. Alongside these specialized tasks, the role encompasses standard technical supp...