Job Description
Duration: 6 months contract
Job Description:
- We are looking for a Technical Support Engineer with strong application support experience, not IT helpdesk or device support.
- The ideal candidate has hands-on experience troubleshooting backend or enterprise applications, can read and debug code, and is comfortable using SQL to query databases, understand schemas, and diagnose issues.
Responsibilities:
- Perform advanced troubleshooting through code-level analysis and deep data investigation.
- Own the full lifecycle of complex technical issues—from reproduction to root cause to resolution.
- Lead and project manage new deployment challenges through to successful production readiness.
- Implement and manage security, permissions, and configuration changes across environments.
- Drive continuous improvement across support op...
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