Job Description
**Technical Support Engineer (Offshore Structural)**
**Location**: Remote in Mexico or Brazil
Technical Support Engineer whose primary responsibility would be to provide technical support on Bentley’s Offshore Structural Engineering software SACS
**Responsibilities**
Troubleshoot and resolve user’s issues quickly and accurately thereby driving user satisfaction and usage
Help in developing the product by conveying user feedback to product team through logging of bugs/enhancement requests
Coordinate with Development, QA & Product Management team to prioritize bug fixes
Create knowledge articles, edit existing articles to keep them current and use those to support users
Test a product or a feature before a release
**Qualifications**
Bachelor’s Degree in Civil, Structural, Mechanical or Ocean Engineering
1-5 years of prior offshore structural engineering related experience
Knowledge of finite element modeling, analysis & design
Knowledge of offshore ...
**Location**: Remote in Mexico or Brazil
Technical Support Engineer whose primary responsibility would be to provide technical support on Bentley’s Offshore Structural Engineering software SACS
**Responsibilities**
Troubleshoot and resolve user’s issues quickly and accurately thereby driving user satisfaction and usage
Help in developing the product by conveying user feedback to product team through logging of bugs/enhancement requests
Coordinate with Development, QA & Product Management team to prioritize bug fixes
Create knowledge articles, edit existing articles to keep them current and use those to support users
Test a product or a feature before a release
**Qualifications**
Bachelor’s Degree in Civil, Structural, Mechanical or Ocean Engineering
1-5 years of prior offshore structural engineering related experience
Knowledge of finite element modeling, analysis & design
Knowledge of offshore ...
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