Job Description

Immediate Hiring for Technical Support @Movate, Ambit
Greeting for Movate(Formerly CSS Corp)
Interested candidates kindly inbox your CV's to [email protected]
L1 Technical Support
Exp: 6 Months – 3 Years
Location: Chennai – Ambit IT Park
Primary Responsibilities Include:
• Respond promptly, courteously, and knowledgeably to technical support inquiries
• Provide top-tier support to all customers with a goal of first call resolution
• Educate customers on system installation/use, and assist in troubleshooting
• Utilize prior customer support experience to enable customer success and happiness
• Use problem-solving skills to solve customer issues and address concerns
• Outbound calls to current customers to address issues, when needed
Skillset :
• High school diploma or general education degree (GED);
• 6 Months to 1 year experience in Technical Support or Customer Support Environment
• Proven success in a phone-based cus...

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