Job Description
CallTek is a global leader in white-label technical support, trusted by technology operators worldwide for over 20 years. With 10,000+ professionals across nine countries, we deliver 24/7 engineering, software development, customer support, and field services. Backed by top security certifications and innovative AI solutions, we provide secure and seamless support for our partners. Join our growing team and build your career with us
Job DescriptionWe are looking for Technical Support Engineers
As a Technical Support Engineer, you will be responsible for troubleshooting, diagnosing, and resolving customer issues in an accurate and timely manner. You'll work with different systems, software, and hardware, and follow standard procedures to escalate unresolved issues to the appropriate internal departments.
• 2 years+ of experience supporting enterprise wired or wireless networks
• 2 years+ of college with a computer networking, Computer Science, or I...
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