Job Description
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Designation: Technical Support Engineer
Experience: 2-5 Years
Education: B.E/B Tech
Location: Bangalore
Roles and Responsibilities:
Maintains 90% customer satisfaction. Exceeds 70% availability.Adheres to disposition rate 95% of the time. Refusal rate less than 3%Completes assigned trainings prior to due date: Consistently demonstrates a collaborative
natureTake full ownership of all tasks and responsibilities.Drives full and complete resolutions Must have skills:
Proficient in US accent and English language usage; both verbal and written. Honest, dependable, and full of integrity Possess a genuine desire to help others Takes ownership of all tasks and commits to high quality resultsA track record of self-improvement and growth mindset Ability to seamlessly adapt to changes quickly Exceptional
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