Job Description
Job Description
What about us:
Ceragon Networks ( https://www.ceragon.com/about-ceragon/ ) is a company that develops innovative equipment used in wireless data transmission among other software and service solutions. Our systems are based on microwave technology and serve as a cost-effective alternative to fiber optics.
By joining our team, you will enrich your experience and work closely with high-end technologies and have global interaction with hi-tech professionals.
The Technical Support Engineer will have the following responsibilities:
What about us:
Ceragon Networks ( https://www.ceragon.com/about-ceragon/ ) is a company that develops innovative equipment used in wireless data transmission among other software and service solutions. Our systems are based on microwave technology and serve as a cost-effective alternative to fiber optics.
By joining our team, you will enrich your experience and work closely with high-end technologies and have global interaction with hi-tech professionals.
The Technical Support Engineer will have the following responsibilities:
- Follow support process/cases through CRM system.
- Work in a fully equipped lab environment to reproduce field issues and for self-training.
- Analyze and debug system performance from collected data to identify point of failure.
- Act proactively to prevent issues from happening by providing suggestions and advice to customer....
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