Job Description

About the job

GMP has established itself as the pioneer of Interoperable Smart Parking which connects all parking and mobility stakeholders on a common platform who are operating in silos. GMP has had great success in the European market and is now expanding in US and other markets globally. This is an opportunity to be part of a high growth team with a global footprint.


Responsibility:

  • Interact with customers to provide information in response to inquiries, concerns, and requests about products and services.

  • Become the product expert and understand in depth how configurations affect product functionality.

  • Own the onboarding of new customers.

  • Configure, install, maintain and upgrade computer systems hardware and software.

  • Restores files or systems by designing, writing and implementing backup procedures.

  • Ensure continuous monitoring of ageing of tickets and aggressively fo...

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