Technical Support Engineer | Azure managed services

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Job Role:  Technical Support Engineer | Azure managed services
Location:  Coimbatore
Experience:  Fresher
CTC:  Depends on Interview 

Job Summary:

In this role of technical support engineer | Azure Managed Services, the individual will be responsible for all Azure Managed Services related activities for our customers. Managed service activities includes monitoring health of the services, remediation of alerts/incidents, providing Level 1 technical support, administration of Windows/Linux VMs and provisioning/deprovisioning of Azure services. Technical support engineer will work with Level 2/3 resources and Microsoft support team for escalation support.

Technical support engineers will work on all the shifts on a monthly rotation basis.

Technical support engineer should have knowledge in the following:

• Conceptual knowledge of Azure IaaS, ...