Job Description

We are seeking a motivated L2 Support professional with 1 to 2 years or more of experience to join our dynamic team.

In this role, you will provide Level 2 technical support, troubleshoot hardware and software issues, and ensure reliable IT operations for our clients.

Key Responsibilities:

  • Provide timely and efficient Level 2 support for hardware, software, and network issues.
  • Diagnose and resolve complex technical problems escalated from Level 1 support.
  • Document support activities and solutions in the ticketing system.
  • Assist in system installations, configurations, and upgrades.
  • Collaborate with other IT teams to ensure seamless service delivery.
  • Maintain IT infrastructure by performing regular maintenance and updates.

    • Requirements

    Qualifications:

  • 1 to 2 years of experience in technical support or a related IT role
  • Bachelor's degree in Computer Science, Information Technology...

    • Ready to Apply?

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