Technical Support Engineer

We are seeking a motivated and technically skilled Technical Support Engineer to provide Tier I and Tier II support across our telecommunications infrastructure.  

In this critical role, you will help maintain the reliability, availability, and performance of our Private Wireless 4G/5G Networks, radio systems, microwaves and associated technologies.  

You will troubleshoot and resolve network issues, support deployment activities, and escalate complex incidents in line with established operational procedures and service expectations. 

*Please note our offices are currently based in our Abbotsford, VIC, and will relocate to Mitcham, Vic in the second half of 2026. This role will include a periodic shift roster of 24/7 support.  

What you’ll be responsible for: 

• Serve as the first point of contact for Tier I/II support requests, delivering prompt and effective assistance across our telecommunications stack including core network, ra...