Job Description
Technical Support Engineer
As a Cisco Collaboration Engineer at Capgemini Engineering, you will be a key member of our Network Engineering team, supporting and implementing Cisco collaboration solutions for our clients. You will work in a dynamic environment where you can grow your technical expertise while delivering high-quality solutions.
Responsibilities
Engage with customers, early in the lifecycle, to guide them through Enterprise Agreement onboarding, utilizing 1: many and 1:1 customer engagements
Work within a globally consistent delivery process to provide Licensing, Services and Software onboarding support to customers
Understands customers business requirements and aligns to Cisco solutions
Leverage lifecycle onboarding expertise to expertly identify and proactively manage risk areas and customer expectations that could negatively impact successful delivery.
Enable customers to begin their onboarding journey by educating them on where to go next after En...
As a Cisco Collaboration Engineer at Capgemini Engineering, you will be a key member of our Network Engineering team, supporting and implementing Cisco collaboration solutions for our clients. You will work in a dynamic environment where you can grow your technical expertise while delivering high-quality solutions.
Responsibilities
Engage with customers, early in the lifecycle, to guide them through Enterprise Agreement onboarding, utilizing 1: many and 1:1 customer engagements
Work within a globally consistent delivery process to provide Licensing, Services and Software onboarding support to customers
Understands customers business requirements and aligns to Cisco solutions
Leverage lifecycle onboarding expertise to expertly identify and proactively manage risk areas and customer expectations that could negatively impact successful delivery.
Enable customers to begin their onboarding journey by educating them on where to go next after En...
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