Technical Support Consultant

Position Description

Technical Support Consultant

CAN - Remote

About MCSL – Millennium Computer Systems Limited (A Banyan's portfolio company):

MCSL is a trusted partner in the higher education space, delivering technology solutions that empower institutions to transform student experience. With decades of experience and deep domain knowledge, we support colleges and universities across North America in achieving operational excellence and student success.

About the Role:

We are seeking a Technical Support Consultant who is passionate about delivering exceptional client service while solving complex system and data challenges. This is a highly client-facing, functional-technical role focused on troubleshooting, SQL-based data analysis, and client-specific system configuration.

You will serve as a key advisor to clients, owning support requests and customization needs from intake through resolution. The role requires stro...