Job Description

Job Title: Technical Support Consultant 2

Location: Hybrid to Ottawa office. Open to Toronto and Vancouver.

Pay Range: $25-$35/hr

Duration: 7 months

Company

Our client, a Fortune 500 Software Organization, is seeking a Technical Support Consultant 2 to join their team.

Duties

  1. Provide technical support and product guidance to customers, partners, and others involved in developing campaigns and marketing channel communications on our platform at all stages of the cycle.
  2. Proactively develop and nurture good working relationships with developers and users at customer sites to ensure their success with our product.
  3. Research, record, and maintain knowledge of best practices for product usage across all functionalities.
  4. Build and maintain strong relationships with other teams supporting customer needs and business goals.

Re...

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