Job Description

Technical Support Associate

Location: Remote — Philippines (collaborating daily with the U.S. team)

Employment Type: Full-time

Help us power smarter supply chain operations. As a Technical Support Associate , you’ll diagnose and resolve software issues, support customers using ERP-based logistics tools, and ensure optimal system functionality through clear communication and technical expertise.


Benefits and Compensation

  • Permanent Work from Home
  • Paid Time Off
  • Monthly Performance Bonus
  • Annual Bonus
  • Health Allowance


What you’ll do

  • Troubleshooting & issue resolution: Diagnose, investigate, and resolve software-related issues within the platform. Identify root causes and guide users through effective solutions.
  • Customer support & communication: Communi...

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