Technical Support Associate

Job Title : Associate - Technical Support

Job Location - Kolkata ( Work From Office)

Job Summary:

We are seeking a highly detail-oriented and technically proficient individual to join our team as a Technical Support in Camera Operations. This role involves monitoring and troubleshooting camera systems, managing data processing dashboards, and ensuring seamless execution of video capture and processing tasks. The ideal candidate will be responsible for performing daily system checks, resolving technical issues, optimizing server allocations, and maintaining data accuracy and synchronization.

Key Responsibilities:

Daily AM Checks (AM Shift)

• Verify that camera drives have sufficient storage space for captures.
• Review E Drive space on affiliate servers and unsync games from Dropbox.
• Confirm iBoots are online an...